Co-Operations Lead – Creative Operations Lead

Summary and Background Information

GovHack is the largest open-data Hackathon in the Southern Hemisphere and run almost entirely by volunteers across Australia and New Zealand. It has been operating for ten years and brings together people from all walks of life, to deliver solutions to community issues by hacking, mashing and remodelling Government Open Data.

The Operations Lead is a key role responsible for organising and managing various facets of our annual operations. This role, has now been split into 3 distinct co-roles to tap into the most critical skills needed to lessen the load on any individual and to be able to seek individuals that have key skills to offer. These 3 individuals will work as a team to ensure the overall smooth operations of GovHack

The Creative Operations Lead is responsible for promoting the overall experience of GovHack, in support of the participants, the sponsors and the volunteers. This includes ensuring there is a clear plan of engagement that is fresh and uplifting. The individual will preferably, but not necessarily, be well versed in GovHack with some prior experience in the hackathon as a volunteer, sponsor and/or participant.

Essential Duties and Responsibilities

As the Creative Operations Lead you will be responsible for managing 3 small teams (approx. 2-4 people in each) to assist you in carrying out the following tasks:

  • Communication and Marketing:
    – Work with the Marketing team and contribute to the development of marketing materials and promotional campaigns that cover all GovHack events.
    – Coordinate with the Media team to ensure consistent messaging across various channels.
    – Assist Marketing team and Operations Support to maintain website content and engagement
    – Work across these teams to create an engagement plan that covers key milestones, other industry and social or related key marketing
  • Sponsorship and Partner Engagement
    – Collaborate with the fundraising team to identify and engage potential sponsors and partners.
    – Where required, assist with managing key relationships with sponsors and partners to ensure their expectations are met and deliverables are fulfilled.
    – Support the Sponsorship team when required, with new initiatives and key requests from sponsors, to ensure overall alignment with GovHack objectives
  • Budget Oversight:
    – Work closely with the finance team to develop and manage the overall national budget.
    – Monitor national expenses and ensure cost-effective solutions without compromising the quality of the event.
  • On-site Coordination:
    – Oversee on-site engagement during the hackathon, addressing any issues or challenges that may arise.
    – Ensure a positive experience for participants, volunteers, and sponsors throughout the event.
    – Work with and support the other Co-Operations Leads to ensure overall smooth operations for GovHack
  • Volunteer Management:
    – Assist the Operations Support role in defining volunteer roles
    – Assist with recruitment, training, and management of all volunteers to support all teams.


  • You MAY have been involved in GovHack or have past GovHack experience as either volunteer, participant or sponsor.
  • Leadership / management skills as this is a senior position requested
  • Proven experience in marketing & communications, preferably for technology-related or non profit events.
  • Strong organizational and multitasking skills with meticulous attention to detail.
  • Excellent communication and interpersonal abilities.
  • Ability to work collaboratively in a fast-paced and dynamic environment.
  • You will be required to attend our weekly video conferences (Thursday 5.30PM AEST).
  • Minimum 5 hrs per week. Will increase during the competition and awards periods.

Volunteer Benefits

  • Opportunity to network and collaborate with motivated and inspiring people
  • Develop and strengthen your strategic and leadership capabilities
  • Pick up new tech skills
  • Broaden your knowledge of how Government departments operate
  • Deepen your connection with the innovation and Hackathon community in Australia
  • Acknowledgement that you helped deliver the largest hackathon in the Southern Hemisphere
  • Opportunity to gain a reference from skilled professionals in your field